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To apply these settings to your entire organization in Office 365 you will need to login to Exchange Online via PowerShell. Select "Don't move email to my Junk Email folder" and click Save.ģ: Disable Junk Mail filtering in Office 365 on the Company level with PowerShell You will then see a selection called "Block or Allow" located here: Mail > Accounts > Block or Allow. Select "Mail" under My app settings on the bottom. To change this setting on the individual level, you will need to login to your Exchange Online account and click the Gear located in the top right. To disable Junk Filtering in Outlook, first click on the "Home" tab, then choose Junk and "Junk E-Mail Options." Then choose your filter level.Ģ: Disable Junk Mail filtering in Office 365 on the individual level Disable Junk Mail filtering in Office 365 on the Company level with PowerShellġ: Disable Junk Mail filtering in the Outlook application.

(Optional) To add the Junk Email folder to your favorites, right click the Junk Email folder on the left side of the window, and then click Add to Favorites. Right click a message and select Security, then click Mark as not junk.

To fix this issue in the mean time there are a couple options: We had the Junk Filtering in Outlook disabled before this problem started so for our case we knew it was an issue with Junk Filtering in Exchange Online. Mail is classified as Junk in Exchange Online and within the Outlook client separately. Valid emails from clients as well as emails from within our organization were being sent to our junk folder. We recently discovered an issue with Outlook classifying legitimate Emails as junk.